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Leaders, Executives and Teams 

Organizations don’t struggle because people lack motivation.
They struggle because human capacity hasn’t kept pace with complexity.

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When communication breaks down, accountability feels tense, or change initiatives stall, the issue is rarely effort or intelligence. It’s how leaders and teams are making sense of challenge, pressure, and one another.

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I work with leaders, executives, and teams across sectors to strengthen the internal capacity required for effective communication, decision-making, and collaboration, especially when stakes are high.

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Adaptive leadership, healthy communication, and culture change that holds under pressure

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What Clients Say

We weren’t in crisis, we were simply careful. Careful with disagreement, careful with feedback, careful not to unsettle one another. On the surface, we were aligned however underneath, we were cautious.  

With Mary's help we began to recognize how our politeness was limiting our effectiveness. She introduced a structure that allowed us to explore it openly and safely.

The result was more honest meetings, which gave us the freedom to think more creatively, collaboratively and constructively across our department. As a team we now say, "Conflict no longer threatens cohesion; it sharpens it."  Thanks, Mary.

Chloe M., Bikinis by Bridget

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Leadership & Team Development

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Why Communication and Change Break Down

Most organizations experience:

  • Avoidance of difficult conversations

  • Escalation or shutdown during conflict

  • Over-functioning leaders and disengaged teams

  • Accountability that feels personal instead of shared

  • Change efforts that revert under pressure

When the pace of complexity outgrows internal capacity, communication starts to strain.

Accountability gets tense or unclear.

Change efforts stall or revert the moment pressure rises.

These patterns don’t resolve with better tools alone.
They require adaptive development, expanding how people think, relate, and respond.

A Developmental Approach to Leadership and Team Coaching 

My work integrates:

  • Adult development and adaptive leadership

  • Evidence-based communication practices

  • Deep listening and relational capacity building

  • Real-world application inside actual work challenges

The focus is not on fixing people, but on growing capacity, so leaders and teams can:

  • Stay grounded under pressure

  • Speak honestly without creating defensiveness

  • Navigate conflict productively

  • Share responsibility and accountability

  • Sustain change over time

This approach is effective across healthcare, education, corporate, engineering, nonprofit, and public systems.

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  • Before metrics shift, leaders and teams often notice:

  • Conversations feel calmer and more direct

  • Less reactivity during disagreement

  • Greater clarity around roles and decisions

  • Leaders feel less pressure to hold everything

  • Teams take more shared responsibility

  • Trust increases without lowering standards

What Leaders and Teams Notice First

Leadership & Team Engagements Include

Leadership Development

  • Executive and senior leader coaching

  • Authority, presence, and decision-making under pressure

  • Reducing over-functioning and burnout

  • Leading change without control or people-pleasing

Team & Cross-Functional Work

  • Improving communication and trust

  • Addressing recurring conflict or breakdowns

  • Strengthening shared accountability

  • Building cultures of healthy challenge and respect

Culture & Change Initiatives

  • Growth, restructuring, or transition

  • Leadership team alignment

  • Burnout and disengagement

  • Values-to-behavior gaps

This Work Is Different

This is not:

  • A motivational workshop

  • Personality typing

  • Conflict avoidance disguised as “niceness”

This work strengthens the inner operating system of leadership and teams, so new behaviors are sustainable, not performative.

Begin a Conversation 

Every engagement is customized.

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We start with a thoughtful conversation to understand your context, challenges, and goals and determine whether this work is the right fit.

Leadership & Team Development AT-A-GLANCE

For organizations navigating complexity, pressure, and change

What’s really getting in the way?
Not motivation or intelligence. It's human capacity.

This work helps leaders and teams:

  • Communicate clearly under pressure

  • Navigate conflict without erosion of trust

  • Share accountability without blame

  • Adapt to change without burnout

  • Build cultures that hold, even when stressed

Who this is for:

  • Executives and senior leaders

  • Leadership teams

  • Cross-functional teams

  • Organizations across all sectors

How we work:

  • Adult development–based coaching

  • Communication and listening practices

  • Real challenges, real conversations

  • Customized engagements

Outcome:

  • Stronger leadership presence

  • Healthier team dynamics

  • More resilient culture

  • Sustainable performance

  • Clear communication even under pressure

  • Navigate conflict without erosion of trust

  • Share accountability without blame

  • Adapt to change without burnout

  • Build cultures that hold, even when stressed


This work strengthens how people think, relate, and respond especially under pressure.

Thoughtful, contextual, and tailored to your organization.

Or reach out directly 1-403-866-3806

Alberta, Canada 

1-403-866-3806

Email: mary@maryprintz.com

Mary Printz, M.Ed. 

Relational Capacity for Complex Roles

Copyright 2026 Mary Printz Coaching ®

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